How Does Connect to Recovery Work?

Connect to Recovery is a 24/7 hotline that anyone can call for support from people within the recovery community.

When someone calls in, a respondent will ask about their needs and demographics, and then redirect them to one of over 50 volunteers in the call tree. The call tree is divided into four categories for men or women above or below the age of 30. Additionally, each volunteer is someone at least a year into recovery from drug and alcohol addiction. This lets the caller connect with someone who can offer meaningful support based on relatable experiences.

The volunteer will do whatever they can to help the caller. Some of the ways they can help include:

  • Talking on the phone to give advice and encouragement and to answer questions.
  • Meeting in an informal setting such as a coffee shop to discuss recovery.
  • Sitting in on interventions or family meetings.
  • Providing rides to and from treatments and meetings.
  • Scheduling follow-up meetings and check-ins to develop an ongoing relationship.

Who Benefits from Connect to Recovery and How?

Many people call into Connect to Recovery seeking help for themselves. Others include family members, school resource officers, and healthcare professionals seeking help from an experienced but relatable perspective for a younger person struggling with addiction.

For example, the “A Way Out” program in McHenry County has used Connect to Recovery to as a tool to fill a common gap in the process of introducing someone to recovery. As part of this program, anyone struggling with addiction can show up at a participating police station, hand over any illicit drugs they have without fear of prosecution, and immediately be taken to a treatment facility to get help. Staff use Connect to Recovery to get a volunteer to drive them to that treatment center, talk to them on the way there, and establish the start of a relationship.

The services provided by Connect to Recovery’s volunteers help introduce people into the recovery community and get them engaged. This gives them more momentum to follow through and commit to the recovery lifestyle, rather than drop off the radar between stays at treatment centers.

If you or a loved one are struggling with addiction or recovery, don’t hesitate—call us at 847-512-8052.

We’re always on call, and we’re always here to help.